Pursuant to Company policy, all employees are required to be vaccinated for COVID-19 to access GA facilities. Currently, most of our interviews will occur over video. All offices are currently open, and our employees are back 4 days a week in NY and 3 days a week in all other offices. If you have questions on this policy, please contact firstname.lastname@example.org.
The Agent Licensing Compensation Specialist works to support the sales growth initiatives. This position is responsible for reviewing and validating commission statements and payments, researching & reconciling commission transactions for agents, correcting compensation errors, manage year-end 1099-NEC process. This position will draw upon skills in agent compensation research, reporting, attention to detail, multiple system navigation, and communication skills. The Licensing Compensation Specialist will need to be a self-starter, detail oriented, organized, diligent, resourceful, and a quick learner. This role is a key position on our Agency Services Team in Batesville, Indiana
Research and analyze routine and complex compensation issues.
Verify accuracy of generated commissions for policy corrections. Process manual accounting adjustments when necessary. Isolate reasoning for the inaccuracy and resolve for future corrections.
Closely monitor and report balances on specific accounts that have special commission and/or debit balance issues.
Analyze compensation transactions to determine if manual payment or exception should be granted based on the best total solution for the agent and the company.
Monitor and identify variances between commissions earned versus commissions paid. Process necessary commission adjustments to offset net payments.
Ability to perform and effectively report the results of system commission testing, including manual calculation and commission statement accuracy.
Work with IT to facilitate, maintain and quality check the loading of commission schedules.
Manage and validate the annual agent 1099 NEC taxation process.
Provide timely responses and accurate information on inquiries, detailed statuses, and reporting
Develop professional and dependable working relationships across the organization and with external customers.
Identify and escalate trends, issues and make recommendations for change.
Meet quality and productivity goals and deadlines for department standards.
Mentor, train, and provide on the job training support to new team members.
Responsible for adhering to all company guidelines and policies.
Demonstrated strong research, analytical and problem-solving skills with the ability to identify solutions
Strong software skills, including Microsoft Office Advanced Excel skills
Demonstrated high quality performance and ability to multi-task and focus on detailed work while meeting deadlines
Exhibited attention to detail with exceptional organizational skills
Established excellent communication skills, both verbally and written
Professional phone presence and presentation
Proven ability to quickly and effectively grasp new or changing procedures and concepts
Solid interpersonal skills with willingness and ability to successfully support a team environment
Ability to maintain a positive attitude and composure in dealing with difficult situations
Demonstrated flexibility with schedules
Prior experience in Financial Services industry with knowledge of Insurance and Agent Compensation a plus