Job Openings

Golf Shop Assistant

Date Posted:
February 24, 2021
Description:

The Golf Shop Assistant assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to assist the Head Golf Professional with all duties, especially servicing the membership and their guests. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all who enter and play our facility.

Specific Responsibilities - include but are not limited to:

Assist with golfer check-in and fee collection; control and manage play
Assist with all opening and closing procedures
Assist with facility tournament operations including weekly events
Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
Assist with men’s, women’s, and junior golf events and programs
Assist with management of outside service staff to ensure the highest quality of customer service is achieved
Assist in managing golf cart operation, practice facility, and club storage service
Directly responsible for timely and consistently maintaining the club’s USGA Handicap System
Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
Conduct oneself in a professional manner and maintain a professional image at all times
Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
Assist in coordinating golf activities with other departments i.e. Golf Course Superintendent
Fundamental supervisory practices and principles
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Strong organizational, planning and prioritization skills
Self-motivated with a desire to promote and market
Service and customer-focused attitude
Experienced in written and oral business communications
Remain up-to-date on customer relationship management tactics and strategies
Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
Maintain and promote a positive professional image within the community
Preferred Skills

Required or willing to obtain an Indiana Alcohol Beverage permit
Previous experience as an Assistant is not necessary but a background in golf is strongly encouraged. Private Club experience is recommended but also not required.
Team player, with strong interpersonal and communication skills
Proven record of providing superior customer service
Visible and willing to interact with the membership
Ability to develop and promote activities to grow rounds, revenues and club utilization
Ability to utilize current software applications in golf shop operations management (Club Prophet)

Job Type: Part-time

Benefits:

Employee discount
Schedule:

Day shift
Holidays
Night shift
Weekends
Supplemental Pay:

Tips
Education:

High school or equivalent (Preferred)
Experience:

Golf Assistant: 1 year (Preferred)
Golf: 1 year (Preferred)

Work includes:

Evenings
Weekends
Holidays
Paid Training:

Yes
Management:

Store Manager
Employees working per shift:

5 or fewer
Typical start time:

7 AM
Typical end time:

8 PM